How to Get Delta SkyMiles When Your Bags Are Delayed
Traveling is exciting, but a delayed bag can quickly put a damper on your journey. The good news? If you're flying with Delta Air Lines and your checked bags don't arrive on time, you may be eligible for compensation in the form of Delta SkyMiles. Here’s a step-by-step guide on how to claim your miles when your luggage is late.
1. Know Delta's Baggage Guarantee
Delta Air Lines offers a baggage delivery guarantee that promises your checked bags will arrive at the carousel within 20 minutes of your flight’s arrival. If they don't meet this time frame, you're eligible for 2,500 Delta SkyMiles as compensation.
2. Verify Your Eligibility
Before claiming your miles, make sure your situation qualifies. The 20-minute guarantee applies to domestic flights within the U.S. and certain international routes. The guarantee is only valid if your bags are delayed at your final destination and doesn’t cover items like oversized or special baggage.
3. Submit Your Claim
To request your SkyMiles compensation, follow these steps:
Step 1: Visit the Delta Baggage Claim Form.
Step 2: Log in to your SkyMiles account or provide your flight details.
Step 3: Enter your baggage claim number, flight number, and arrival time.
Step 4: Submit your request within 3 days (72 hours) of your flight arrival.
4. Wait for the Miles to Post
After submitting your claim, Delta will review your request. If approved, 2,500 SkyMiles will be credited to your account, typically within a few days.
5. Track Your Claim
If you haven't received your miles within a week, follow up with Delta's customer service to check the status of your claim. You can reach them via phone, Delta's app, or Twitter for quicker responses.
6. Leverage Your SkyMiles
Once you’ve earned those SkyMiles, you can use them for a variety of perks—future flights, seat upgrades, or even at Delta’s Sky Club lounges.
Bonus Tip: Keep Your Boarding Pass
Make sure to hold onto your boarding pass and any baggage claim tags until your bags arrive and your miles have been credited. Having these documents on hand makes the claim process smoother in case any issues arise.
Next time your bags are delayed, don’t forget to take advantage of Delta’s Baggage Guarantee and score some extra miles!
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